When your web hosting company offers live chat support, you are able to speak to a representative in real-time and learn useful information or get a problem resolved promptly. The basic advantage of using chat as an alternative to calling to consult with a live person is that you'll need only a computer with web access, which means that you won't pay any rates when you are in another state or country. Furthermore, it'll be simpler to copy and paste data like domains, usernames or error messages i.e. details which are sometimes hard to share with the other side on the telephone. The real-time chat is also a much quicker way to contact the hosting supplier's support team in comparison to using a ticketing system. Last, but not least, when some situation requires more time to be taken care of, you'll be able to do something else while you wait for assistance on the live chat, therefore you will not lose time - something that is not possible if you are on the telephone.

Live Chat Support in Shared Hosting

As part of the support services that we supply for our Linux shared hosting, we now have live chat support that is online 24x7, even on holidays. You are able to contact us no matter if you already have an account or not, considering that we can support you with nearly anything, ranging from supplying you with common information about our services if you aren't our customer yet and you're considering to purchase one of the packages, to helping you with creating an email account in an email client. Part of the problems are more complex and time-consuming, which means that you will have to employ the ticketing system which is built-in our Hepsia web hosting Control Panel, but we can save you time and assist you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is available to all of our prospective and current customers. If you're thinking about a new web hosting account, you are able to chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting so that you can select the optimal plan for your web sites. In case you already own an account with us, we can support you timely with general, billing and first-level techissues. Even though in some cases you will need to open a ticket because there're things that can't be resolved on the live chat, we can assist you with numerous common jobs, for example setting up an e-mail account in an email client or redirecting one domain to another one. As a result, you'll benefit from prompt assistance and you will save many hours.