Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Control Panel you can find an in–depth Help Center section offering many articles and frequently asked questions. They are compiled by our support team of accomplished techs. Just type in your question and our clever software will return the most appropriate answer.

  • Top quality support service
  • Video Tutorials

  • If you’d like to see how an action is performed or how a problem is sorted out, rather than just reading about it, then check out our selection of instructional video tutorials. They cover a variety of different issues and will help you quickly find your way around our Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 client support service with a one–hour response guarantee. Our team of professional techs will be available to you to attend to all the queries that you might have. During non–busy times, a reply will be supplied in even less than twenty minutes.