Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour resolution guarantee with all of our Linux shared hosting packages, which means that every single assistance request you submit will undoubtedly be responded to within 60 minutes maximum. Our support crew members are educated to efficiently deal with any case and to give you well–timed guidance on any trouble that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time required. Our team of employees is going to be on–line for you 24x7x365 to react to all your questions and to resolve any problem you will probably have. You are able to send us a help support ticket from the XebecSoft Inc Control Panel or drop an email message whenever. Also, on business days, you could phone us or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel boasts a thorough practical knowledge base that is built–into all areas. In each part, you will find a Help press button which will load for you a selection of step–by–step guides on how to make use of a particular option or perform a particular action. Moreover, we have made training training videos to help you get a better idea of the Control Panel’s interface.