1 hour ticket response
XebecSoft Inc’s team of technicians is focused on supplying fast answers to all your questions. We will examine your client support ticket the minute it’s been delivered and will respond with a solution to your problem within less than sixty minutes after the technical support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A Top–Notch Help Desk Service
Our client service team representatives have huge experience in the Linux shared hosting sphere and are skilled enough to deliver a quick solution to your problem. If, however, the situation at hand is not within the competence of a technical support engineer, the trouble ticket will be forwarded to a programmer or admin for additional assistance.
An Intuitive Help Section
In the Control Panel you can find an easy–to–navigate Help Center section where you can find quick suggestions on how you can use our hosting services. You can find the answers to your questions in our F.A.Q. repository, see more hints in the web hosting account administration articles or watch our how–to video tutorials.
